Dagmor

About Dagmor

Dagmor turns recorded customer calls into readable work for contact centre managers. Drop in existing recordings, keep each original file name, and listen or read transcripts in the Call Log. Use your own script or have Dagmor draft one from calls, then check where questions were asked, what callers actually said between tick-box answers, and where coverage or conduct needs attention. Agents see Hero Scores; managers can use human review, campaign reports and trend reports. Teams that only want the findings can send recordings and receive finished reports. The first campaign is free; after that the published rate is €0.04 per recorded minute.

Fun fact

Teams can send recordings and receive finished reports without using the review screens.

Why this tool is on GetServices.ai

• Reviewed and approved by the GetServices.ai curation team
• Categorised so the right businesses can find it quickly
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